DECENT WORK

Bridging the gap from paper policies to lived realities.

Health care, financial access, social protection and responsible employment systems are designed, on paper, to cover India's labour-intensive production workforce. In practice, homeworkers, artisans and informal workers routinely fall outside them. Tri-Impact's Decent Work programmes move these systems closer to the people they are meant to protect, and build the capacity of the businesses that employ this workforce to do the same.

Worker in a labour-intensive production setting in one of Tri-Impact's field geographies.
THE GAP

Formal protection was built for formal employment. Most of India's workforce is not formally employed.

More than 90 percent of India's workforce sits inside the informal economy, per the Ministry of Labour and Employment's own Labour Bureau survey, still the most recent national estimate of its kind. Handmade carpet, home textile and garment production run almost entirely on this workforce: homeworkers paid by the piece, artisans working from home or in small units, and seasonal workers moving between agriculture and production through the year.

Health insurance, pension schemes, minimum-wage protection and labour-law coverage are written to include all of them. Reaching them in practice depends on who has the local relationships to enrol a homeworker in a scheme she has never heard of, and on whether the business she works for even knows she is part of its production network. That is where Tri-Impact works.

Tri-Impact field team on a community visit to a worker cluster.
WHAT WE DO

Two things happen at once: protection reaches the worker, and it gets built into the business.

Decent Work moves on two tracks at once. One brings health care, financial access and social protection directly to workers and their households. The other builds the capacity of the businesses that employ them, so protection becomes something a business can sustain on its own, rather than something that depends on Tri-Impact's continued presence.

Health and social security camp inside a worker community.

Health, finance and social protection

Financial literacy, savings account access, government social security enrolment, and health and eye-care camps brought directly into worker communities through partnerships with banks, hospitals and local NGOs.

Production floor at a manufacturing unit engaged through Roshni.

Roshni: capacity building for businesses

A Participatory Learning and Action programme that builds the capacity of businesses to understand their own production networks and act on what they find, run through the Neev Cycle's on-the-ground implementation method.

Children from worker households with school books.

Promoting education for workers' children

Identifying children in worker households who are not enrolled, not learning, or at risk of dropping out, and connecting them with schools and welfare services.

Video thumbnail: eye care camp organised by Tri-Impact Global
Inside an eye health camp brought into a worker community
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Video thumbnail: eye health camp organised by Tri-Impact Global
Another eye health camp brought into a worker community
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ROSHNI

The gap is not always what a business is doing wrong. Often, it is what a business cannot see.

Most manufacturers know their direct workforce. Far fewer can see the home-based workers, subcontracted units and seasonal labour their production actually runs on, because that workforce sits several tiers removed from the factory floor. Roshni builds the capacity of businesses to see their own production network for what it is, and to act on what they find. It runs on a Participatory Learning and Action methodology, adapted from the same Neev Cycle that underpins Tri-Impact's on-the-ground implementation work elsewhere: documenting what already works, building trust before asking anything of a partner, and measuring change to the individual rather than claiming it in aggregate.

Roshni is not an audit, a certification, or a compliance rating. It is a capacity-building partnership. Tri-Impact works alongside a business over time, so the business itself develops the ability to see and act on what a one-time audit would only flag and leave behind.

Production floor during a Tri-Impact factory visit. Workers at a manufacturing unit engaged through Roshni. A production unit visited as part of Roshni's field engagement.

30 companies, 300+ manufacturing units

Engaged through Roshni capacity building.

In practice. Jaipur Rugs, a Rajasthan-based rug manufacturer employing over 40,000 artisans, 35,000 of them women, is a documented Tri-Impact partner, profiled for its wages, working conditions and community relief record.

PROMOTING EDUCATION

A child kept in school is the strongest protection against child labour that exists.

Tri-Impact works directly with worker communities, government and private schools, and local institutions to identify children who are not enrolled, not learning, or at risk of dropping out, and to connect them with the education and welfare services they are entitled to. The same worker households reached through Decent Work's health and financial-inclusion programmes are where this work happens: a family's income security and a child's schooling move together, not separately.

141,628 children

Supported since 2012 across worker communities in Uttar Pradesh, Rajasthan, NCR and Uttarakhand.

School children in a worker community supported by Tri-Impact's education programme.
COVID-19 RESPONSE

When formal systems paused, informal workers had nowhere else to turn.

During the pandemic, Tri-Impact reached worker communities directly across Uttar Pradesh, Rajasthan, NCR and Uttarakhand: by phone, by ration and hygiene kit, and by keeping children connected to learning when classrooms closed.

  • 28,413Families contacted directly by phone to assess urgent need
  • 74,344Workers and family members who received dry ration kits
  • 92,823Workers and family members who received hygiene products, including masks and gloves
  • 114,759Workers and family members sensitised on COVID-19 health and safety practices, including hand washing and physical distancing
  • 53,328Workers and family members reached with Government of India awareness material by phone and WhatsApp
  • 22,384Children and workers reached through the Digital Learning Programme during the pandemic
Ration kit distribution to worker families in Panipat during the COVID-19 pandemic.
FIELD RECORD

Fourteen years of bringing protection to workers most systems still do not reach.

Tri-Impact's institutional capacity comes from sustained work inside worker communities, production clusters and heritage economies.

515,523Workers reached through programmes, welfare access and social protection linkage
227,590Homeworkers identified and linked to formal systems for the first time
141,628Children in worker households supported with education and welfare access
15,700Workers screened in eye camps since 2012, with 7,299 given spectacles
14,965Workers reached through health checkup camps since 2012
7,836Workers enrolled in financial literacy programmes since 2012
3,985Workers enrolled in government social security schemes since 2012
30 co., 300+ unitsEngaged through Roshni capacity building
357,638Support actions delivered during the COVID-19 response

WorkersJoint

Connects migrant and informal workers directly with formal employers and financial institutions, including work with the International Organization for Migration on migrant worker formalisation.

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Initiatives

Decent work reaches artists too.

See all initiatives
An artist in a green and gold sari paints a blue peacock on white paper.
  • Livelihood Security
  • Decent Work

Living Art Traditions

India's art traditions are admired worldwide, yet the artists behind them often stay poor, unseen and unprotected. Living Art Traditions works with artists of Madhubani, Gond, Sanjhi, miniature and other traditions, and brings them the protection Decent Work builds for workers, alongside skills and buyers.

Five supports, around the same artists

  1. 01
    Training and co-designQuality, cost and time, and new formats with designers.
  2. 02
    Record of originThe artist, tradition, place and materials travel with each work.
  3. 03
    Route to buyersWork reaches institutions, hotels and galleries through KalaAnchal and Dharohar Arts.
  4. 04
    Financial literacySavings through lean months, formal banking and the schemes artists qualify for.
  5. 05
    Health and eye careCheck-ups and eye screening for work that depends on hours of close attention.
Explore Living Art Traditions
QUESTIONS

Common questions.

Is Roshni an audit, certification, or compliance service?

No. Roshni is a capacity-building partnership, not an audit, certification, or compliance rating service. A compliance audit assesses a business against a standard on a single visit and issues a rating. Roshni works alongside a business over time, so the business itself develops the ability to understand its own production network and act on what it finds, rather than depending on a certificate to stand in for whether conditions actually improved.

Where does Decent Work operate?

Across Uttar Pradesh, Rajasthan, NCR and Uttarakhand today, extending to new geographies as the work grows. Decent Work is built around worker communities and production clusters, not around any single company's own workforce, so it reaches workers a business may not even know are part of its production network.

How is impact measured, and can funders see the results?

Every intervention is documented to the individual worker or household, not claimed in aggregate, following the same discipline used across Tri-Impact's on-the-ground implementation work. Current figures are presented on this page and in Insights, and funders working with Tri-Impact receive programme-specific reporting as part of the partnership.

Does Decent Work only work with large manufacturers, or also with small production units and homeworkers?

Both. Decent Work reaches workers wherever production actually happens: large manufacturing units, small subcontracted workshops, and homeworkers paid by the piece. Roshni works with the businesses at the centre of a production network. The worker-facing programmes reach the households at its edges, regardless of the size of the unit they work from.

What role does Decent Work play in preventing child labour?

Tri-Impact works directly with worker communities to identify children who are not enrolled in school, not learning, or at risk of dropping out, and connects them with schools, education support and welfare services. The goal is prevention through education access, not detection after the fact.

Can a company start a Decent Work partnership without an existing relationship with Tri-Impact?

Yes. Every current partnership started as a first conversation about where a business's production network intersects with Tri-Impact's existing field presence, or where a new engagement makes sense.

How does Decent Work connect to Climate Action and Livelihood Security?

These focus areas do not operate in isolation. A worker's health affects household income, income affects whether children stay in school, and market pressure on wages weighs on the survival of heritage skills as much as climate stress weighs on migration and economic insecurity. A single programme may contribute to more than one focus area.

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